Thursday, May 7, 2009

Buying On eBay: The Importance of Checking Feedback



Are you interested in using eBay to shop online? If you are, you are definitely not alone, as eBay is one of the most popular online marketplaces. As you likely already know, eBay is an online auction website; an online auction website that allows internet users to post items that they have in their possession, but not longer want or need, for sale. While this tends to give you a large number of products to choose from, it can make getting scammed on eBay relatively easy; however, there is a way that you cannot fall victim to some of the most common eBay scams. That way involves checking feedback.

If this is your first time using eBay, you may not necessarily know that buyers and sellers are able to leave each other feedback; in fact, they are encouraged to do so. Now, if another eBay buyer, just like you, were to have a positive experience, like they got their item in a timely matter and it was what they expected, they would be likely to leave a positive feedback. Positive feedbacks are marked with green circles with plus signs in them. On the other hand, if an eBay buyer has a negative experience, like they never received their item or it was in poor condition, a negative comment may be left. Negative comments are market by red circles with negative signs in them. In addition to positive or negative comments, eBay buyers are also able to leave neutral comments, which are commonly used when a problem arose, but the seller in question fixed it in a timely matter. Also, next to the positive, negative, or neutral markings, eBay buyers can also leave comments.

Although you might not necessarily think about it, the feedback that an eBay seller has can give you insight into the type of service that you may receive. As a way, this feedback serves as reputation for an eBay seller. When shopping at a traditional retail store, there is a good chance that you wouldn???t shop at a store that is known for selling poor quality products or a store that has poor customer service. The same thinking should be applied when using eBay. You don???t want to business with an eBay seller that has a number of poor feedback ratings, as it is a sign of what may come.

If you are interested in examining the feedback of an eBay seller, you can easily do so. When visiting an online auction listing page, say a listing for a new set of hair clippers, in the right hand corner there should be a ???Meet the Seller,??? section. That section has information on the seller???s eBay feedback, as well as a link that you can click to see each individual feedback rating. You are urged to click that link. When examining an eBay seller???s feedback, you need to remember that it is not uncommon for a seller to deal with disgruntled customers; customers that may leave negative feedback for no reason at all. That is why it is not uncommon to see a few negative feedback ratings; however, be on the lookout for any eBay seller who has an excessive number of them or a new eBay seller that has a large number of negative feedback ratings, as they are someone you should try and avoid.

In short, examining the feedback ratings or comments of an eBay seller will only take a few minutes of your time, but it may end up saving you a considerable amount of money. When shopping on eBay, it is advised that you use your best judgment. A number of negative feedback ratings may be a sure sign that an eBay seller may be out to scam you, in one way or another.






Wednesday, May 6, 2009

Common eBay Scams to be on the Lookout For



Are you looking to start buying on eBay? If you have never used eBay before, you may not necessarily know that it is relatively easy to fall victim to an eBay scam. While eBay is considered a safe place to shop online, there are a number of eBay scams that you should be on the lookout for. Knowing what these scams are, before you start shopping on eBay, will help to reduce or completely eliminate your chances of becoming a victim.

Before we start to examine some of the most common eBay scams that you should be on the lookout for, it is important to mention why those scams exist. eBay is considered an online market place or an online auction website. Just about anyone with an internet connection and an eBay account can start eBay sale auctions. This is what makes it possible for scammers to trap innocent shoppers like you. While eBay does work to combat these scams and eliminate the individuals behind them, there are some people who slip through the cracks. That is why you will always want to be on the lookout for eBay scams.

Speaking of common scams to be on the lookout for, one of the most common scams involves selling a product that the seller actually doesn???t have. This type of scam is sometimes difficult to spot, but there are signs that you should look for. When posting an eBay auction, an eBay seller should have pictures of the item or items that they are selling or at least accurate descriptions. With some items, such as books, CDs, or movies, eBay sellers are given the option of using a stock photo; one that is provided by eBay. All other items should have a genuine photo, taken by the seller. If not, you may want to refrain from making the purchase, as it may mean that the seller isn???t even in possession of the item or items that they are trying to sell you.

In addition to selling items that they don???t even have available, another common eBay scam involves lying about the items that they do have. For instance, there are some eBay sellers, although a small number of them, who claim that they have an item, like a car radio, which is in brand new condition, but it isn???t always. It is not uncommon for some eBay seller to outright lie or strength the truth a little bit. Unless you have a watchful eye, you may not find out until it is too late. That is why it is advised that you not only purchase items from eBay that are accompanied by pictures, but that you also examine those pictures. You will want to try and see if something really does look new or if it is in ???like new,??? condition.

Another common eBay scam that you will want to look for involves those who want your personal information. This type of scam is implemented in two different ways. First, there are a small number of sellers who tell you that they need your credit card information, but they shouldn???t. Whether you pay by PayPal, personal check, or money order, you shouldn???t give out any personal information to any eBay sellers, even if you are buying an item from them. If you are not using PayPal, just send a check or money order to the address given to you, nothing else needs to be done.

The second eBay scam that involves trying to get your personal information is phishing. Phishing scams are increasing in popularity, making it easier to fall victim to one. With phishing scams, a scammer sends out an email that looks like it is from eBay. The email is often accompanied with a message stating that something is wrong with your account and that you need to click on the attached link, sign in and fix it. This is a scam. What they are trying to do is get your eBay account information. Once that has been done, they may have access to stored personal account numbers, as well as the ability to use your eBay account to make fraudulent purchases.

The above mentioned eBay scams are just a few of the most common ones that you may run across. Although there are those on eBay who are trying to scam or take advantage of you, the chances of falling victim to a scam on eBay are actually quite low, as long as you proceed with caution.






Tuesday, May 5, 2009

Common Items Found for Sale on eBay



Are you interested in doing your online shopping through eBay? If you are, you are one of millions of Americans who are. What is nice about eBay is that you can find just about anything on there, within reason of course. If you are interested in shopping eBay, but you never have before, you may be wondering what type of items can be found on eBay. If you would like to learn more, you are urged to continue reading on.

When it comes to eBay, as previously mentioned, you can buy just about anything, within reason. What that in mind, there are some popular items that can be found on eBay. One of those items is entertainment items. When speaking of entertainment items, you will find that the word ???entertainment,??? encompasses a handful of different items. For instance, there is entertainment memorabilia that be found online. These memorabilia pieces commonly include movie posters, signed merchandise, and so on. Entertainment also includes items such as DVDs, VHS tapes, CDs, television sets, DVD players, VHS players, radios, gaming consoles, as well as video games. Basically anything that you can use to entertain yourself can be associated with entertainment.

In addition to entertainment items, one of the next most commonly purchased items on eBay includes clothing. In today???s society it seems as if clothing keeps on rising in costs. Even traditional discount department stores are starting to charge more for their clothing. With clothing on eBay, it is nice because you can find a wide variety of different clothing pieces, for all different types of people. For instance, you can find casual clothing, elegant clothing, or school or work uniforms, all for men, women, children, babies, and toddlers. In fact, eBay is also well-known for their large selection of plus size clothing. Many of the most popular clothing pieces found on eBay are name brands being sold in new and used conditions at discounted prices.

Home and garden items are also commonly sold on eBay. As with entertainment items, home and garden encompasses a number of different items. With the home part, it is not uncommon to find home d???cor pieces, such as pottery or wall art, available for sale. Also, furniture, bedding, bathroom supplies, and kitchen supplies, can commonly be found for sale on eBay. As for the garden part, a wide range of gardening supplies and accessories can be found for sale on eBay. For instance, you can purchase gardening tools, gardening books, garden statues, and other landscaping d???cor pieces.

Toys are another popular item type that is regularly bought and sold on eBay. What is nice about toys is that many come in new and used conditions. If you are interested in buying toys for your children and you are like most parents, you don???t have a problem buying used, as the toys will start to show wear from your own children soon enough anyways. That is why toys are some of the most popular items sold on eBay. As with clothing, it is common to find a large selection of name brand toys available for sale.

One thing that you may not realize that you can buy on eBay is real estate. Yes; real estate can be listed for sale on eBay.com. A large number of for sale by owner home sellers use eBay to quickly sell their properties when they think that they are reaching a dead-end or when they need money in hurry. As with purchasing any item on eBay, when buying real estate, you are advised to do the proper amount of research and use your best judgment. Another big item that can regularly be found for sale on eBay is that of vehicles. A large number of vehicle owners are turning to eBay to sell their vehicles; many of which are in excellent condition and others to be used for parts only.

As you can see, there are an unlimited number of items that can be found for sale, at any given moment, on eBay. What is amazing is that the above mentioned items are just a few of the many that can be found. Even if you have yet to register an eBay account, you can start examining the many products that you can buy.






eBay and Customer Service



If you are running an eBay business, you may not
realize that the need for great customer service still
exists ??? even for online auctions. When a buyer
receives quality customer service from you, they
will potentially do one of two things ??? or both. They
will give you great feedback, and they may look for
more of your auctions in the future. If you hope to
make a living from eBay, you have to stop thinking
of it as an ???auction??? and start running it like a
???business.???

If you owned a brick and mortar business, how
would you treat your customer while they were
standing at your counter, waiting for you to finish
ringing up their order? You would be helpful and
respectful of course! You would do everything that
you could to guarantee that customers return to
your establishment in the future. You would bend
over backwards to make sure that their buying
experience with you was both satisfactory and
enjoyable. Why would you do any less at the
close of one of your eBay auctions?

First, act quickly at the close of your auctions.
Contact the winner, and congratulate them. Describe
the item they have won and how the item will be
shipped ??? even if this information is already part of
the description for the auction. Remind them of their
winning bid amount, and give them payment options
and instructions. Let them know when the item will
be shipped.

Close your email by thanking them for participating
in your auction. You might even take this opportunity
to tell them about other open auctions that you have
as well. Think of this contact with the winner as a
conversation that you are having with a customer
who is standing at your counter in that imaginary
brick and mortar store.

Once the payment and shipping details have been
taken care of, contact your buyer again. Let them
know when the item was shipped ??? the exact date
and time ??? and when it is expected to arrive on their
end. During this contact, let them know that if they
have any problems or questions, that they should
contact you through the eBay site. If they do
contact you in the future, make sure that you
answer promptly, and that you do all that you can
to make them happy with their purchase ??? even if
it means issuing a refund.

Yes. You should be open to issuing refunds,
depending on what the item is. Furthermore, you
should issue refunds promptly. Of course, it is
reasonable to expect the buyer to return the item to
you, at your expense, before the refund is issued ???
but once you receive the item, issue the refund
promptly. This is just good business!






Sunday, May 3, 2009

eBay and Drop shipping ??? Getting the Product to



Your Customer

If you hope to own an eBay business, and make a
full time living at it, you can easily make that dream
come true ??? even if you don???t have a product of your
own to sell. eBay provides many people who want to
quit their corporate nine-to-five jobs with a way to
make a good living, without having to put up a lot of
start up capital. This is made possible with the help
of drop shippers. Drop shippers send merchandise to
the customers of business owners. If you have an
eBay business, you are a business owner. This will
allow you to offer a wide variety of stock in your
eBay store, without having the need to warehouse
all of those products!

All you have to do is set up your auction, and sell
the product. You then pass the customer???s
information on to the drop shipping company. The
drop shipper does the rest, and they will even use
your company information, as well as your company
logo if you have provided it to them. When the product
arrives at your customer???s home, they will have no idea
that your company didn???t send it. The drop shipper
will package, label, and ship the products that you
sell, allowing you more time to set up even more
auctions, for greater profits.

You must establish a relationship with several drop
shipping companies in order to become successful.
In the beginning, most companies will require you to
pay for the items that your customers order before
they are shipped. You need to fill orders in a
timely manner, so you should pay for the items with
a credit card for speedy service. Eventually, you will
be able to have the drop shipper fill your orders, and
then bill you for them later.

When you set up your eBay auctions, make sure
that your reserve price is set higher than the price
that the drop shipper will be charging you for the
item. The idea, of course, is to earn a profit!
Depending on the item you are selling, a markup
of about 10% should be about right, but you should
do some research to see if the item is selling for a
lower price in another eBay auction, or through
other online sources.

By starting an eBay business using the drop
shipping method, there is essentially no financial risk
involved. The product will be sold before you pay the
drop shipper for the item. This is one of the few
businesses where you can actually turn a profit
before you have expenditures!








Saturday, May 2, 2009

eBay Business Solutions



If starting an eBay business is your goal, as
opposed to just auctioning a few items off for some
extra cash, you need to use the eBay business
solutions that are available to you. Because eBay???s
success depends on the success of its sellers,
they strive to help you at every turn. eBay Business
Solutions is the key to starting an eBay business.

eBay Stores is one of the better solutions for eBay
business owners. An eBay store will allow you to
list multiple quantities of the same item, and allow
you to keep them listed for longer time periods.
eBay Store owners also enjoy lower auction fees,
and have access to advanced merchandising tools.
Eventually, you should consider upgrading to an
eBay Pro Store, which will allow you to customize
your storefront with your own brand and web
address.

There are many other eBay Business Solutions,
such as seller tools, the eBay solutions directory,
and the merchant solution center, but you should
definitely start with your very own eBay store,
followed by an eBay Pro Store.






Friday, May 1, 2009

eBay Buyers: eBay Safety Tips You Should Know



Are you interested in shopping on eBay? If you are, you are definitely not alone. Over the past few years, the popularity of eBay has literally skyrocketed. Since eBay is considered an online auction website, one that allows internet users to post their belongings for sale, it generates a huge marketplace with millions of items for sale, at any given time. Although eBay is a great place to do your shopping online, it can be unsafe; however, there are a number of ways that you can protect you and your finances when using eBay to do your online shopping.

One of the most important things that you need to remember when using eBay is that you created a sign in name or a screen name for yourself. That screen name is used so that you do not have to provide other eBay users with your real name. Yes, if you were to make a purchase online, you would need to give the eBay seller your real name and address, but that is the only time that you should do so. You should never give an eBay seller information about yourself, unless you have won an item from them on the eBay website.

In connection with giving out personal information about yourself, you also do not want to give out any other personal information about your finances. eBay uses a secure checkout program, which enables you to make payment arrangements on your own. The most secure way to make purchases online is through PayPal, but many other sellers accept personal checks or money orders. With PayPal, the eBay seller you are doing business with actually doesn???t get your credit card information, as all funds are transferred electronically. For that reason, there is no reason to give an eBay seller your bank account information or your credit or debit card information, even if you are buying an item from them.

When buying an item on eBay, you may place most of your focus on the price that the item is listed at, if it is a buy it now auction. If it is in a traditional auction listing, you may be focusing on the current highest bid. While this is important to do, you will also want to place a focus on the total cost of shipping. It is not uncommon for eBay sellers to sell their items for a low price, but charge a high amount in shipping. Also, be cautious of a seller who doesn???t provide you with shipping information upfront. Often times, you will find this is a front for a scam. After winning the auction, you are responsible for paying for the product, as well as the shipping costs, which often turn out to be high.

To prevent you from doing business with a shady eBay seller, one who may be out to take your money, you will want to examine the feedback of each eBay seller that you are interested in doing business with. While a few negative feedback ratings are not uncommon, you will want to be cautious of new eBay sellers with even just one or two negative ratings. Basically, when shopping on eBay, you need to use your best judgment. If something looks suspicious, there is a good chance that it is. To prevent yourself from being scammed or losing money, you will just want to make sure that you use your head, as it is often the best sign of trouble to come.

It is also important to mention phishing scams. These types of scams are taking place off of the eBay website, but they are, in a way, related to eBay. There are a number of scammers, who are creating fake eBay emails, as well as fake eBay sign in screens. These emails are prompting you to sign into your eBay account. Once you do so, the scammer will have access to your eBay account, as well as some of your personal information. Do not fall victim to these scams. All eBay messages should appear in your eBay account, which can be accessed once you log in directly from eBay.com.

eBay is a great place to buy and sell on the internet. You shouldn???t let the possibility of getting scammed prevent you from shopping online. As long as you keep the above mentioned points in mind, you should be able to do your online shopping on eBay, without having any problems.